Game support
Help with Cleared Direct on iPhone and iPad.
Contact the developer
For questions, problems, or feedback, email Jordan Crowe at crowejordan@gmail.com.
Include your device model, iOS or iPadOS version, and a short description of what happened. A screenshot can help. Please do not send passwords, payment details, or other sensitive information.
The game will not open or stops responding
Close and reopen the app, then try restarting your device. Check the App Store for an available update. If the problem continues, email the details above.
I cannot hear the music
Turn music on using the game’s music button, start a flight, and check your device’s media volume. Also check whether sound is being sent to headphones or a Bluetooth speaker.
Where are my scores and designs?
Call signs, leaderboard scores, checkpoints, and design preferences are saved locally on your device. There is no online account or shared leaderboard, and the developer cannot recover local progress. Deleting the app and its data may remove saved progress.
Privacy
Read the Cleared Direct Privacy Policy for details about local game data and support correspondence.